IT Analyst – Romania
We are looking for a Local IT Analyst to join our team in Bucharest.
The ideal candidate will meet the following criteria:
Education/qualification:
- University degree;
- ITIL Foundation certificate;
- Proficiency in the English language.
Practical experience:
- At least 2 years in IT (IT support);
- Previous experience in a law firm is a plus;
- Relevant technical qualification.
Basic IT knowledge in:
- Windows 7-10, Mac OS X, WindowsServer (ActiveDirectory, DNS, DHCP);
- MS Office;
- Networking: TCP/IP, Ethernet/Fast Ethernet, routing, wireless LAN, VLAN, VPN;
- Protocols: DHCP, DNS, LDAP, SNMP, SMTP, POP3, IMAP;
- Security: antivirus, firewall, IPSec, LAN & WLAN security;
- Knowledge of Android & IOS OS;
- Knowledge of IT equipment – installation, maintenance and troubleshooting (laptops, PC printers, smartphones, audio-video and communication equipment);
- Knowledge/understanding of IT ticketing systems;
- Networking skills such as managing network switch/ firewall, etc.;
- Excellent troubleshooting capability;
- Previous successful customer service experience is considered an advantage.
Personal qualities:
- Strong analytical, technical and problem solving attitude;
- Strong desire for continuous technical development;
- Good communication skills;
- Team player with a focus on time management;
- Ability to work at a fast pace, in a challenging and demanding environment;
- A hands-on, result driven person, willing to take initiative;
- A person with great organization and multitasking skills;
- Ability to communicate problems/issues in a non-technical manner.
Key responsibilities
IT tasks
- Assisting users in making more effective use of desk-top systems, products and services, investigating complex problem situations to diagnose underlying causes and helping users to recover or continue operation;
- Ensuring that documentation of supported components are available and accessible to all who need to use them;
- Using judgement to set priority for resolution, monitor progress and apply escalation procedures for problems not progressing satisfactorily;
- Proposing, discussing and evaluating potential solutions with the IT team and IT Manager and implementing agreed field modifications or workarounds as directed;
- In consultation with users/customers, demonstrating all features, plans requirements, installing (including field modification) and commissioning desk-top systems, products and services and their upgrades;
- Taking responsibility for the local procurement of the local IT equipment in line with the IT office strategy;
- Managing the local area network, keeping the server room tidy;
- Creating and maintaining the necessary documentation of the local network, equipment;
- Assisting the office management with the mobile telephony questions;
- Keeping contact with the 3rd party suppliers;
- Ensuring all work is carried out and documented in accordance with required standards, methods and procedures;
- Monitoring progress of requests for support and ensuring users and other interested parties are kept informed. Taking corrective action to avoid or minimise delays;
- In conjunction with the IT team, performing duties related to the office IT equipment, consumables and accessories (laptops, printers, desktops and monitors, pen drives, etc.);
- In conjunction with the IT team, performing duties related to office IT network cabling and telephony.
Office equipment
- Ensuring the operation of office equipment such as photocopier, fax machine, and printers;
- Coordinating the servicing of equipment;
- Operating fax mailbox;
- Changing toners for faxes, printers, copy machines and placing orders for new ones;
- Ensuring maintenance of office equipment in proper repair.
We offer you:
- An international working environment where you feel at home and we appreciate the diversity of cultures;
- International exposure in a leading practice and multi-disciplinary teams of professionals;
- Ongoing career development through a variety of local and international trainings;
- An attractive and competitive remuneration package;
- Other benefits.
Why Kinstellar?
At Kinstellar, we provide premium legal services and pride ourselves on having a collaborative, team oriented, future looking culture providing unique development opportunities to grow in a highly supportive working environment throughout all stages of your career. At Kinstellar you will have the opportunity to work with outstanding lawyers of Emerging Europe, Central Asia and of the world’s greatest referring law firms on highly complex cases. We are a purpose-driven organization, with outstanding sector and service line expertise, knowledge and commitment to client service and innovation.
We know our people value flexibility around when and where they work. So, we are committed to offering a more adaptable way to work, balancing the way you work and your lifestyle with hybrid working options.
We will support your career aspirations by offering access to mobility programs such as intra- office secondments and secondments with referring law firms where possible. These programs give you the chance to travel to other countries, engage with international clients, lawyers and develop your networks.
Equal opportunities
Kinstellar provides equal opportunities to all employees and applicants and strictly prohibits discrimination based on ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics.
Joining Kinstellar means working with some of the finest legal minds in Emerging Europe and Central Asia on the region's most challenging mandates. We attract the best and brightest talents to help us continue our stellar growth.
Do you consider yourself Stellar? Apply Now!
How to apply
We are looking for the best and brightest to help us continue to grow. If that sounds like something you would like to be a part of, please, send your application in English to Manuela Leptiher, HR Manager at . Please specify the position you are applying for. Please note that only the selected candidates will be contacted to set up an interview and we are looking forward to meeting with you.
By submitting your application, you agree to provide us with your personal data for the purposes of the recruitment process at Kinstellar. Your personal data will be processed with utmost confidentiality by Kinstellar solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law.
By submitting your application, you understand and consent to Kinstellar retaining your personal information for a period of up to 12 months. This allows us to consider you for future career opportunities.
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All information provided will be treated with strict confidentiality.