October 2022 – Kinstellar, Gen Temizer Özer are delighted to have advised Unifonic, a leading cloud-based customer communication and engagement solutions (CPaaS) provider in the MENA region, on the acquisition of 100% of the share capital of Sestek, an R&D-focused AI-powered conversational automation company in Turkey.
Unifonic’s solutions integrate customer communication channels, including text, voice, messaging and web, into a single platform that enables companies to create stronger customer relationships. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7.
Founded in 2000 with the goal of revolutionising speech-tech, Sestek is a global technology company working on conversational AI and analytics solutions for customer service. Sestek products, which are developed by an R&D team of 100+ engineers, are built on voice recognition, natural language processing, and voice biometrics technologies.
The Kinstellar / Gen Temizer Özer team was led by Partner Edmund Emre Özer, supported by Senior Associate Dila Topuz.